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FAQ

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Placing orders at All About Movies is both easy and flexible. You can place an order by our secure e-Commerce online ordering system or by phoning an order on 0419 736 441 nominating what you wish to purchase, we still believe in the old fashion way of talking to real people.

All prices in our store are listed in Australian dollars.You can view other currency exchange rates by clicking on this Currency Converter

We accept Paypal for domestic and international customers. When you select the Paypal option during the checkout process, you will automatically be taken to Paypal's website for payment. We also accept Direct Deposit for Australian customers in Australian dollars only.

We use PayPal as one of two methods for payment. When using PayPal, PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers. If you are paying by Direct Deposit, be assured your orders will be filled and sent promptly as per our testimonials on display.We have been in business for 20 years and that only comes with treating our customers with honesty and respect.  

All parcels are sent by Australia Post and traveling time varies based on the destination. If you would like further information on an approximate arrival, please contact us. Overseas orders are sent by Standard Airmail with tracking,unless otherwise requested eg EXPRESS post is available, before shipment) and with Paypal protection.Yes we will insure deliveries upon request. Simply make a note of this in the notes section in the checkout and we will contact you with a quote.

You can contact All About Movies by clicking on this link Customer Service seven days a week. If you need to speak to someone via phone our hours are Monday-Friday Queensland time 9.00am - 5.00pm  

Our banking (for Direct Deposit payment) and ABN details are below :

BSB number: 084424

Account Number:  744180948

Account Name: All About Movies

ABN number: 20097326237

Our shipping rates for both Standard and EXPRESS are based on Australia Post charges (which have recently risen) for sending items within Australia and Internationally plus a small fee for secure packaging.As collectors, we know how important it is to have a parcel that is well packaged. All deliveries come with tracking unless it is not offered by the destination (eg certain overseas countries). We do recommend EXPRESS post over standard as it is being treated at Australia Post with more priority than standard mail.EXPRESS post charges are automatically inserted during the checkout process when the EXPRESS post option is selected.Charges in Australian Dollars for Standard Mail are as follows and are automatically inserted at the checkout. Need to discuss these charges or are unsure about your destination contact All About Movies

Standard Mail Charges

Australia:              1-5 items AU$16.00 / 6 + items AU$23.00

NZ:                       1-5 items AU$25.00 / 6 + items AU$36.00

Japan /Hong Kong /Indonesia / Vietnam / Singapore: 1-5 items AU$30.00 / 6 + items AU$40.00

Europe:1-5 items AU$40.00 / 6 + items AU$56.00

USA / Canada        1-5 items AU$35.00 / 6 - 12 items AU$45.00

Note: For international customers,it is the responsibilty of the customer and not All About Movies to pay any Customs duties that may be incurred once the delivery enters the destination country.